Programme / Project Management

Metro Bank threw open its doors in the UK on 29 July with all the razzamatazz expected of a new entrant hoping to make an impact on both the media and prospective customers on its first day of trading. However, for all the glitz and gimmickry, new account holders might ... read more..

Analysis of the presentations at the upcoming IT Service Management Forum (itSMF) UK Conference reveals three hot topics coming to the fore. Last years emphasis on people is continued, while the oft-neglected ITIL v3 disciplines of service design and continual service improvement get significant coverage. All three need greater exposure ... read more..

Information lifecycle management IT budgets are shrinking even as the reliance on data and application availability grows. IT managers must spend carefully to keep from negatively impacting the bottom line and one area where IT departments can realise significant savings is storage. Adrian Groeneveld of Pillar Data Systems provides a ... read more..

Building trust between IT and FinanceIn most organisations the economic decision maker for large scale IT purchases is the Finance Director/CFO or Board of Directors of which they are part. However, despite this, there is a lack of understanding between IT and the finance function (www.pwc.co.uk/pdf/best_of_enemies.pdf). The National Computing Centre ... read more..

According to Rob Bamforth, lead analyst from Quocirca, It is essential that enterprises adopt a mobile strategy that includes plans for the evolution and continuous improvement of a mobile project.A continuous improvement approach in a mobile project is the key to maximising profitability from your investment in mobility. Continuous improvement ... read more..

As technology trends advance and reliance upon IT infrastructures increases, what effect will this have on the creative industry? With information moving towards the digital domain, Jonathan Morgan, co-founder of software developer Object Matrix, looks at the demise of tape-based archiving and the natural succession of the digital workflow.There seems ... read more..

It is intended that this document will provide IT strategists and decision makers with an overview of the benefits, risks and challenges faced in moving to an Exchange 2007 environment and help them to prepare their organisations and infrastructures for the future. This document is not intended to provide a ... read more..

There has been a recent surge in the number of websites that are created day in and day out. Have you ever wondered how many of these websites exist in the virtual world? Have you ever been in awe of the amount of effort that goes into developing a website? ... read more..

We are all well aware that innovation is key to helping organisations survive and thrive in today's tough economic climate. Academic research post the last downturn showed that innovative organisations had a greater chance of survival and growth during that period of uncertainty. Further, organisations ... read more..

Cirquent's Tim Haigh explains why customer relationship management is evolving to become 'stakeholder' relationship management. Relatively few companies have incorporated customer relationship management technologies effectively, even though the concept has been around for a long time now. Many early adopters failed to implement often highly complex and costly systems successfully, with ... read more..

A colleague in the financial services industry was heard recently talking about changes in senior management attitude to budget allocation for projects in the current financial situation. 'It's not impossible to get money these days, but they no longer hand over the large budgets they used ... read more..

Business Intelligence (BI) implementations can provide great insight and bring enormous benefits to companies during harsh economic conditions. However, most organisations are only focused on finding solutions to help them get through the immediate business pain rather than working towards the future. Organisations are so ... read more..

A billion here, a billion there! A billion here, a billion there, and pretty soon you're talking real money.' This quote, attributed to the American politician Everett Dirksen, is certainly apropos the current economic crisis but would seem not to have much to do with making us more productive today! And ... read more..

Project success is elusive. It is clear that making the right choices concerning th essential trio of people, time and budgets, will yield competitive benefits and help control risk. There are a number of initiatives taking place that aim to make IT management less of a black art, and make ... read more..

Windows Vista has been one of the greatest software challenges in history and has resulted in a completely re-written operating environment that has over 50 million lines of code. The scale and complexity involved in its development has resulted in a number of high-profile delays, with the first production release ... read more..

Many organisations implementing ITIL as part of their IT Service Management framework begin with the Configuration Management Database (CMDB). While a CMDB is a key piece of any successful ITIL implementation, there are several traps that are easily fallen into when implementing one. In fact, its complexity and asset-centric view ... read more..

part I Key steps in establishing an Information Security Management Process ... read more..

Are you building applications for the Internet? Are you finding it difficult to: Determine exactly what is needed, or what will work? Control the development ... read more..

part II Firstly, for reasons described earlier, it may not be easy to involve real end-users in the development of systems. Secondly, when testing the system, it may not be practically possible to represent all facets of the user community. Thirdly, ... read more..