Outsourcing

Last week Rackspace open sourced part of its infrastructure-as-a-service (IaaS) platform in partnership with NASA. Though it is early days yet, this promising project, called OpenStack, already has the backing of 29 other companies including AMD, Intel, Dell, and Citrix.GOOD TIMING BETWEEN RACKSPACE AND NASA LEADS TO OPENSTACKAs Rackspace was ... read more..

HCLs approach to data center transformation is to use opex savings to fund technology transformation. This is an approach that favors the customers retention of assets and suits HCLs strategy of acquiring resources only when they genuinely add to its service delivery capabilities. Enterprises looking to get rid of ageing ... read more..

In the wake of a new Australian Prime Minister coming to office, some observers of the outsourced CRM market may have missed Vertexs purchase of Australian vendor PCI (to be rebranded under the Vertex name). In our view, this is a prudent business move on Vertexs part, considering the ... read more..

data centre management Alot has been written on the developments and trends in the data centre, particularly around virtualisation and Cloud Computing, green IT and the potential new market for service providers that will grow out of these new technologies and the need for associated advisory services. With the projected ... read more..

shared services case studyIntroductionThe challenges of working with multiple databases within any organisation are well documented. In the sensitive and data rich environment of the NHS, handling, managing and accessing multiple databases is a regular activity that drives the business forward. However, as databases organically grow and the demands placed ... read more..

green IT As part of our look at Greener and more sustainable IT Jason Meers takes a look at repurposing IT Save time and money by converting your old PCs and laptops into thin clients. IT seems that every 10 years or so the computer industry re-invents itself and gives us new ... read more..

Thursday, 25 March 2010 at the Trafford Centre - Management Suite Morning Workshop: 9.15am to 12.30pm Afternoon Workshop: 1.45pm to 5.00pm 'If you are drowning in a sea of emails, this course will supply a lifejacket, life-raft and even a paddle to get you to calmer waters'. Toni Bright, City of London ... read more..

When: Wednesday, 17 March 2010, 9:30am GMTDuration: 45 minutesSpeakers: Warren Sealey, Technical Specialist, Symantec Hosted ServicesIn an uncertain economic climate you need to make the most of your IT security budget.Cloud computing and SaaS security solutions are predicted to grow significantly in 2010, but what do these latest buzz words ... read more..

IT users of every type have always pursued higher quality services and improved flexibility, scalability and transparency. Nowhere is that more true than when these IT users are in the market for remote management of their IT infrastructures.Infrastructure Outsourcing ... read more..

This document describes the perils, pitfalls, best practices and business benefits of data center migration.Data Centre Migration: ... read more..

The potential to leverage IT services and business information has greatly increased over the last decade. The concepts of joined-up IT and web services are powerful tools for business innovation. However, uptake of these technologies is often hindered by existing inflexible systems and high costs. A company's core systems are ... read more..

The network's the limit when it comes to making the most of the cloud In the grip of global recession, businesses are looking at 2009 as a year for cost-cutting. Facing substantially lower revenues, management boards are increasingly taking an active interest in how cost-efficiently business functions such as IT are ... read more..

Implications of the increasing use of web-based applications available in the computing cloud There are important security and compliance implications in delivering mission-critical applications as Web-hosted services. CIOs need to be very aware of the risks they face if they allow the organisation to float off into the Cloud, says Alan ... read more..

How are Cloud Computing, virtualisation and SaaS shaping the future of the desktop? Gone are the days where everything IT-related was confined to the 'computer room'. Over the last three decades, the boundaries of IT's reach have been removed with the advent of LANs, WANs and the Internet. The pervasive access ... read more..

The recession is prompting a growing number of companies to consider the Software-as-a-Service (SaaS) model, leveraging low initial cost and a pay as you go approach to minimise costs and create a highly flexible operation. But how do the cost arguments stack up? In some areas, such as CRM, there ... read more..

Free report As the scale and importance of organisational data has grown and the regulatory requirements relating to data security have become more sophisticated, the market for off-site data, backup, and secure facilities has evolved to meet the growing needs. This research set out to address these issues and examined ... read more..

Expectation is often overlooked as a key element that is as critical to the nature of Managed Services as the service itself. Managing expectations, dispelling perceptions and enforcing reality help create a successful partnership between client and supplier, one of aligned vision and mutual respect. ... read more..