Content management

Case management is the new term for what was previously called transactional content management (TCM) by enterprise content management (ECM) vendors. This change of name is important because case management is also the term used to describe the way in which employees handle their workloads in particular industries, for example ... read more..

John Lovelock, Chief Executive of FAST IiS (the Federation Against Software Theft and Investors in Software), discusses possible threats to the digital economy. The digital economy has received much publicity over the last year, and especially the last few weeks. The Governments Digital Britain Report has led to the Digital ... read more..

Interest and deployment of SharePoint keeps on growing this trend will continue with the recent announcement of SharePoint 2010. The latest version of this versatile collaboration tool delivers a more robust and feature rich solution set, but is SharePoint 2010 right for you? We are running a series of ... read more..

ECM has the power to transform employee productivity, drive down costs and reduce the carbon footprint for any organisation. But many organisations have yet to achieve maximum value from the investment. From clearly defining corporate expectations up front, to ensuring user buy-in, only the right approach can ensure that organisations ... read more..

In November Microsoft released a beta version of SharePoint 2010. This is the fourth version of SharePoint, and the product is showing its maturity with a lot of improvements from the 2007 version. Indeed, whether or not you currently have SharePoint, 2010 is worth a serious look, and in this ... read more..

Cirquent's Tim Haigh explains why customer relationship management is evolving to become 'stakeholder' relationship management. Relatively few companies have incorporated customer relationship management technologies effectively, even though the concept has been around for a long time now. Many early adopters failed to implement often highly complex and costly systems successfully, with ... read more..

Gone are the days of a year or so ago where businesses were frivolously splashing the cash on anything from office parties to new offices and bonuses. Even IT was making the most of the spending game, pouring a considerable amount of money into servers, storage and other infrastructure without ... read more..

SharePoint is a powerful product but a careful and considered approach is needed for a successful implementation. Ian Woodgate from PointBeyond shares his top 10 tips to help your organisation avoid some of the pitfalls commonly seen. Choosing to implement SharePoint is a ... read more..

RD investment still exists in West Midlands! Despite the majority of ICT businesses in the West Midlands region employing fewer than ten people, almost 500 of them are engaging in research and development, according to a survey by the West Midlands ICT cluster. Even during the recession, 33 percent of the 1,503 ... read more..

How often do you need access to ... read more..