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Since 1995 disability discrimination has been added to the list of social intolerances that also includes age, race, gender, religion, belief, and sexual orientation. Today, treating a disabled person less favourably than someone who is able bodied can be unlawful. However, with disability discrimination, it is not simply a case of changing attitudes, although this is clearly important. Compliance with the law could also result in increased costs for businesses. These Guidelines look at:

• Who has a 'disability' under the DDA?
• The Disability Rights Commission
• Discrimination in relation to provision of services, goods and facilities to members of the Public
• DDA considerations in relation to Employment
• Consequences of failure to comply with the DDA
• Top tips for compliance with the DDA

These Guidelines are not formal legal advice, but instead aim to empower business management and decision-makers responsible for ICT-related projects with business intelligence on how to ensure that their organisations comply with disability discrimination law.

Also available in printed format.

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